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Minichan

Topic: Why might one's Internet access be slow?

キャサリン🗾 !TGirlYJKXM started this discussion 3 days ago #62,446

I always assumed it was because there was too many devices connected to the same router so I always turn off those which are not being used or have no reason to be left on. Not sure if this is the correct reason for the Internet being as slow as dial-up or if it's directly connected to the ISP's side, but what are some actual reasons for slow downs when the service we're paying for is the highest tier they offer before you enter the business packages. My ISP is Charter Communications.

Rooster !kGoudaMCFA joined in and replied with this 3 days ago, 2 minutes later[^] [v] #785,828

Do you have any computers connected to the network by net cable? Do a speedtest on the wired PC and then do one on a wireless device.

http://speedtest.net

Post results.

(Edited 17 seconds later.)

キャサリン🗾 !TGirlYJKXM (OP) replied with this 3 days ago, 2 minutes later, 5 minutes after the original post[^] [v] #785,829

@previous (Rooster !kGoudaMCFA)
I did before my brother moved his PC to his room. It also was never tethered to this new router.

Sheila LaBoof joined in and replied with this 3 days ago, 38 minutes later, 43 minutes after the original post[^] [v] #785,835

mabye your ISP is throttling stuff you like out of spite

キャサリン🗾 !TGirlYJKXM (OP) replied with this 3 days ago, 53 seconds later, 44 minutes after the original post[^] [v] #785,836

@previous (Sheila LaBoof)
Is that really a thing?

Sheila LaBoof replied with this 3 days ago, 2 minutes later, 46 minutes after the original post[^] [v] #785,837

it might be in the US now, I don't know

Anonymous D joined in and replied with this 3 days ago, 53 minutes later, 1 hour after the original post[^] [v] #785,843

Run the speed test and then disconnect the router and run the test again. - Direct connect to the cable.
Generally cable systems do not throttle - Speed is usually dependent on the number of users on a node. Call your cable company and ask them what speed are you supposed to be getting. Modems are speed limited on most systems so the company can limit your speed for a price and give you more speed if you are willing to pay for it.

(Edited 39 seconds later.)

キャサリン🗾 !TGirlYJKXM (OP) replied with this 3 days ago, 1 minute later, 1 hour after the original post[^] [v] #785,844

@previous (D)
My brother just reset the router and I am doing the speed test right now.

Anonymous D replied with this 3 days ago, 8 minutes later, 1 hour after the original post[^] [v] #785,846

@previous (キャサリン🗾 !TGirlYJKXM)
If you are lucky you will one day find the company has changed their name to Spectrum. Unless the system is super old you will also be offered a free new router and speeds for all users will be the system maximum. Let me know what the speed test showed you.

キャサリン🗾 !TGirlYJKXM (OP) replied with this 3 days ago, 17 minutes later, 2 hours after the original post[^] [v] #785,858

@previous (D)
I thought it was actually "Chater Spectrum"? Do you mean modem? Because the router I have I bought from a retail store.

キャサリン🗾 !TGirlYJKXM (OP) double-posted this 3 days ago, 58 seconds later, 2 hours after the original post[^] [v] #785,859

I decided to test my theory as to rather or not I personally was using an old dongle and I decided to install one that came with my Raspberry Pi. SO far the wifi icon shows all lines filled out and the connection seems to be alright. We'll see tomorrow.

Anonymous D replied with this 3 days ago, 8 minutes later, 2 hours after the original post[^] [v] #785,862

@785,858 (キャサリン🗾 !TGirlYJKXM)
New Spectrum modems include the router/wifi
Do follow the basic steps. Call and ask what speed should you expect. If you can bypass your store bought router and run the speed test modem to your device.
Charter may have upgraded and if so your old store bought router may not be capable of the upgrade speed. Spectrum LA to San Diego is advertising one speed 100MBS - It is less if you order business service with a static IP.

キャサリン🗾 !TGirlYJKXM (OP) replied with this 3 days ago, 2 minutes later, 2 hours after the original post[^] [v] #785,864

@previous (D)
I was told that the person who's name is on the bills needs to be the one to call them. Can I still call them if I am in the household or does the one who pays the bill need to call them? If so, then my brother is too lazy to pickup a fucking phone and would rather get mad at everyone for hogging the wifi. My router is new by the way, but the modem we've been using is actually quite old.

Anonymous D replied with this 3 days ago, 6 minutes later, 2 hours after the original post[^] [v] #785,866

@previous (キャサリン🗾 !TGirlYJKXM)
Call them on your cell phone and talk to them as a new perspective customer. Or you can look up what they offer online. Your numbers should very closely match the specs you find online. No reason to use the old modem if they now have the free modems with router.

Anonymous E joined in and replied with this 3 days ago, 13 minutes later, 2 hours after the original post[^] [v] #785,868

i'm eating peaches but my gums are swollen between my two front teeth and it's bleeding because of the peaches and it hurts but I'm kind of enjoying the taste of my blood with the peach

Anonymous F joined in and replied with this 3 days ago, 57 minutes later, 3 hours after the original post[^] [v] #785,881

@785,864 (キャサリン🗾 !TGirlYJKXM)

Who told you that?

キャサリン🗾 !TGirlYJKXM (OP) replied with this 3 days ago, 23 minutes later, 4 hours after the original post[^] [v] #785,882

@previous (F)
My mother.

Anonymous F replied with this 3 days ago, 34 minutes later, 4 hours after the original post[^] [v] #785,883

@previous (キャサリン🗾 !TGirlYJKXM)

You should try anyway

Green !BEERiVqJJw joined in and replied with this 3 days ago, 2 hours later, 7 hours after the original post[^] [v] #785,888

@785,836 (キャサリン🗾 !TGirlYJKXM)
Yeah. O2 throttle you all the time even though they data cap you. It may be your device though. Clear your RAM and cache.

Anonymous D replied with this 3 days ago, 5 hours later, 12 hours after the original post[^] [v] #785,903

@previous (Green !BEERiVqJJw)
O2 is spectrum aka wireless over the air. Discussion is about hard fiber to coax cable.

However your advice is correct because browser can jam up and muck data loading up something arwful.

kook !!OPZbEQMT1 joined in and replied with this 3 days ago, 1 hour later, 14 hours after the original post[^] [v] #785,917

@785,864 (キャサリン🗾 !TGirlYJKXM)
Call up as if you are him

Anonymous D replied with this 3 days ago, 12 minutes later, 14 hours after the original post[^] [v] #785,920

@previous (kook !!OPZbEQMT1)
That only has a chance with Spectrum if you call using the same phone number on the account.
No need for that because the speed specs are available on Spectrum's web page in his area.

キャサリン🗾 !TGirlYJKXM (OP) replied with this 3 days ago, 2 hours later, 17 hours after the original post[^] [v] #785,961

@previous (D)
I went to their website and if we have the highest tier package (up to where the business tier begins) and it says free DVR. Shouldn't be have been offered one?

Anonymous D replied with this 3 days ago, 5 minutes later, 17 hours after the original post[^] [v] #785,962

@previous (キャサリン🗾 !TGirlYJKXM)
lol offered one?
Does not work that way. They keep inventories down by only providing equipment to those who ask for it.
Do you really think they will go out of their way to replace stuff that is old and working?

Time for me to end net Friday play -

What is the speed you are supposed to get and what speed did you measure from the test?

キャサリン🗾 !TGirlYJKXM (OP) replied with this 2 days ago, 28 minutes later, 17 hours after the original post[^] [v] #785,971

@previous (D)
I figured that was the reason.

Also, I have to check the speeds since only my brother knows and he was pissed off last night and my Internet was so slow that it took forever to complete the test (or it froze) that I didn't complete it.

But I just did one now and it was significantly faster, but I think it is still below what we're paying for. I do think the number might be around 16mb we're suppose to be getting.

Here are the results of the test I just did. Not sure why the upload speed is shit. Also, switching dongles might have also been a minor fix since the one I was using was old and probably breaking. This one at least shows that the router is within good ranger.

http://www.speedtest.net/my-result/6311016425
:
[upload]

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